Shipping & Returns
Delivery you can trust
Clear timelines, careful packaging, and straightforward returns for premium carpets, curtains, and luxury textiles.
Shipping
How we ship your order
Every order is packed to protect texture, pile, and finish. Shipping options and costs are shown at checkout based on your delivery address.
Processing time
Most orders are prepared within 1–3 business days. Made-to-order or oversized items may take longer; we’ll confirm an estimated dispatch date after purchase.
Delivery & tracking
Once dispatched, you’ll receive tracking details by email/SMS. Delivery times vary by location and carrier service level.